Customer Support | Scalable Capital

Scalable Capital Client Success

Our Client Success Team will support you with all your concerns from Monday to Friday between 8 a.m. and 8 p.m.

How to reach us

Would you prefer to speak to us in person? Our support team is happy to assist you. Please find the contact information in our app or on the web under “Support.”

Answers to frequently asked questions

In Scalable Capital's Helpcenter you will find questions and answers on a wide range of issues.

Scalable Capital Helpcenter

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There are risks associated with investing. The value of your investment may fall or rise. Losses of the capital invested may occur. Past performance, simulations or forecasts are not a reliable indicator of future performance. Please refer to our risk information.

*2.02% variable APR (2% annual NIR) on Broker cash balances unlimited in PRIME+ and up to €100,000 in FREE. The interest rate is based, among other things, on the respective market rate. The allocation of cash balances is variable and takes into account available capacities, conditions and client activity. Balances at banks are protected up to €100,000 per client per bank under the statutory deposit guarantee scheme. For qualifying money market funds, instead of the statutory deposit guarantee scheme, European investor protection rules (UCITS) apply regardless of the amount.

Please note our risk information on the safekeeping of cash balances. Further information on interest is available here.

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